eCommerce: What’s Now and What’s Next

http://www.ecommercetimes.com/story/68106.html

eCommerce has come a long way since it first began and this article goes into detail on how it continues to get more and more innovative as time goes on. The main topics include: customer service, video solutions, multi-store retailing, user-interface design, navigation tools, effective merchandising, social shopping and customer loyalty.

Rating: 8

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